Your business is flourishing. It is doing well. All of your inventory is accounted for and there are no discrepancies in the paperwork. There are no unexplainable losses at the end of the day.

    This is what we promise you.

    E-Commerce is vast and it is intangible. Unless you specifically go looking for the problem, you won’t find it. Simply put, you need to know the answer before you even ask the question. With the incredible demand and exponential growth within the digital trading industry, a huge quantity of inventory is moving rapidly. Naturally, this means more room for errors.

    Our Amazon Inventory Accountability Audits can be the solution you’ve been looking for.

    Our expert team uses sophisticated software to analyse your data, understand your inventory, and identify problems. We will then file claims for reimbursement on your behalf.

    Amazon offers reimbursement for two reasons

    • When losses are incurred through no fault of the seller
    • When inventory is damaged during the course of its preparation and delivery.

    During your e-seller journey, you will come across these two situations many, many times. However, with the scale of the business and the various other details to supervise, these instances might be pushed aside or even go unidentified. Needless to say, this reduces the efficiency of your business, resulting in a decline in revenue and eventual bankruptcy.

    This is a significant problem faced by all e-commerce businesses.

    We empower businesses and help you with your seller rights to reimbursement.

    Listed below is a comprehensive list of the claims we manage.

    Product was returned but the reimbursement was not paid.

    A refund was made but the customer did not return the product.

    The refund made to the customer was more than they were due.

    The customer sent in the wrong item and it was accepted by Amazon

    The customer returned an item and it was damaged during the returns handling.

    Buyer was granted special leave to return the product after the usual window of 60 days.

    Inventory from inbound shipments was taken in improperly or miscounted during the last 9 months.

    Items were misplaced at the warehouse.

    Items were damaged at the warehouse.

    Items were destroyed without seller authorisation at the warehouse.

    Unravel the intricacies of your account’s relationship with Amazon.

    The account was credited with a higher payment than the initial order amount.

    The seller was overcharged due to inaccurate appraisal of the weight/dimension of inventory.

    The seller receives a reimbursement that is unfair to the value lost.

    Buyer was granted a chargeback but the seller was not refunded.

    The customer returned an item and it was damaged during the returns handling.

    Reimbursement motion was issued, but the money was not transferred to the seller.

    Data accrued from the audits and subsequent financial recovery services are applied to the balance sheet. Profit and loss statements are adjusted accordingly for maximum accuracy.  

    Explore your current inventory for a better understanding of the dynamics behind the scenes.

    An item is returned and is listed in your inventory, but cannot be found.

    Independent surveillance and analysis of your inventory levels..

    The seller should be reimbursed for a certain number of items but is reimbursed for fewer units of inventory.

    A removal order has items missing inside.

    Assess the shipping procedure and fine-tune your inventory.

    The account was credited with a higher payment than the initial order amount.

    An item returned by the buyer was damaged during the return to the warehouse.

    During the shipping process, the removal order was damaged or lost.

    Items that are sold on different marketplaces are delivered but the buyer does not receive the product.

    Amazon Inventory Accountability Audits are necessary for every successful Amazon Seller. You can

    • Get an in-depth and all-inclusive insight into your business beyond the sales point.
    • Determine weak points within the business and the product fulfillment point.
    • Identify products, trends and other statistics that are problematic