Payment Policy
To ensure consistent service quality and fair allocation of our team’s time and resources, we follow the payment policy outlined below.
Payment Terms
- All services are provided on a prepaid monthly basis
- Invoices are issued in advance of each service period
- Payment must be received before work begins or continues
Accepted Payment Methods
We currently accept the following payment options:
- Bank Transfer (UK & International)
- Card Payment
- Direct Debit (recommended for uninterrupted service)
Late or Failed Payments
- Accounts with overdue invoices will be automatically paused after 3 days
- During a paused period, no optimisation, support, reporting, or calls will take place
- Services will resume immediately once payment has been received
Ownership & Access
- All work completed remains the property of the agency until paid in full
- Client accounts and data are never deleted due to a payment pause
If you have any questions regarding billing or payment, please contact us before the due date to avoid any service interruption.
