How to Reopen My Closed Amazon Seller Account?

Discover how to potentially reopen your closed Amazon seller account by understanding why it was closed, appealing the decision, and following up with Amazon. Learn key steps and tips to increase your chances of reinstatement and get back to selling on Amazon.


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Can I Reopen My Closed Amazon Seller Account

If you’re an Amazon seller who’s had their account shut down, you’re not alone. It can be a frustrating experience, but the good news is that in some cases, you may be able to reopen your closed Amazon seller account. In this guide, we’ll walk you through the steps you can take to potentially regain access to your seller account.

Step 1: Understand Why Your Account Was Closed

The first step in reopening your closed Amazon seller account is to understand why it was shut down in the first place. Amazon may close accounts for a variety of reasons, including:

  • Violating Amazon’s policies or terms of service
  • Selling counterfeit or infringing products
  • Poor performance metrics, such as high order defect rates or late shipments

Once you know why your account was closed, you can take steps to address the issue and make a plan for how to prevent it from happening again in the future.

Step 2: Appeal the Decision

After understanding why your account was closed, the next step is to appeal the decision. Amazon provides sellers with the opportunity to appeal account closures, but it’s important to approach the appeal process carefully. Here’s how to do it:

  • Log in to your Amazon seller account and navigate to the Performance Notifications section.
  • Find the notification that explains why your account was closed and click on the “Appeal” button.
  • Write a concise and polite appeal letter explaining why you believe your account should be reinstated.
  • Provide any relevant evidence or documentation to support your appeal, such as invoices, receipts, or screenshots.

Submitting a well-written appeal can significantly improve your chances of having your account reinstated.

Step 3: Follow Up and Be Patient

After submitting your appeal, it’s essential to follow up with Amazon and be patient throughout the process. Amazon receives a high volume of appeals, so it may take some time for them to review yours and make a decision.

  • Check your email regularly for updates from Amazon regarding your appeal.
  • If you haven’t heard back within a reasonable timeframe, consider reaching out to Amazon seller support for an update.
  • Be persistent but polite in your follow-ups, and continue to provide any additional information or documentation requested by Amazon.

Remember that the decision to reopen your closed Amazon seller account ultimately lies with Amazon, so it’s crucial to be patient and cooperative throughout the process.


It can be hard to reopen an Amazon selling account that has been closed, but it’s not impossible. You might be able to get back into your selling account if you know why it was closed, appeal the decision, and keep in touch with Amazon. If you need more help or advice, you might want to talk to an experienced Amazon consultant. They can give you advice that is specific to your case.


Q: If my Amazon seller account was closed because it wasn’t performing well, can I open it again?

A: Yes, you can make your closed Amazon seller account work again, even if it was closed because of bad performance. The key is to know the exact measures that led to the closure and take steps to make them better before you file an appeal.

Q: What is the average amount of time it takes for Amazon to look over my request and decide?

A: The amount of time it takes Amazon to look over your appeal and make a decision depends on several things, such as how complicated your case is and how many appeals they’re getting at the moment. You need to be patient and check back with Amazon often for changes.

Q: What should I put in my request letter to make it more likely that my account will be reinstated?

A: In your request letter, make sure you explain why you think your account should be reinstated clearly and politely. Include any invoices, receipts, screenshots, or other relevant proof or paperwork to back up your case.

Q: Is there a faster way to appeal to get an Amazon seller account that was closed reopened

A: You can’t promise that the appeal process will go faster, but you can improve your chances by sending in a complete and well-documented appeal and checking back with Amazon often to see what’s going on. You can also speed up the process by being helpful and willing to listen.

Q: What can I do to get back into my Amazon seller account if my request is turned down?

A: You may still be able to get back into your Amazon seller account if your request is turned down. Think about getting help from an expert Amazon consultant. They can tell you what to do next, like sending in a new appeal or looking into other ways to sell your items.

One response to “How to Reopen My Closed Amazon Seller Account?”

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    Quneisha Buhrman

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